Shipping policy
✨ Shipping Policy
Last updated: 13 September 2026
At Astra Lumiere, every order is handled with care, because your jewellery deserves a smooth journey as it makes its way to you.
🌍 Free worldwide shipping
Standard delivery is free on every order, everywhere we ship. No minimum spend.
🇬🇧 United Kingdom
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard Delivery | Free | 2–5 business days |
| Express Delivery | £3.45 (free on orders over £75, select Express at checkout) | 1–2 business days |
🌍 International (US, Australia, Canada, New Zealand, Japan and the rest of the world outside Europe)
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard Delivery | Free | 7–14 business days |
Customs & Duties: International orders may be subject to import duties, taxes, or customs fees levied by your country. These charges are the responsibility of the recipient and are not included in your order total. We recommend checking with your local customs office for more information before placing your order.
🇪🇺 Europe
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard Delivery | Free | 5–10 business days |
For orders under 150EUR, all prices displayed include applicable VAT. No surprise charges at the door. If you have ordered to the EU and receive a request for customs fees for orders over 150EUR, please contact us. To use our EU Withdrawal form, please visit this page: https://astralumiere.com/pages/eu-withdrawal-form
📦 Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your tracking number. You can use this to follow your parcel every step of the way. If you need any help tracking your order, please contact us.
⏱ Processing Time
All orders are processed within 1 business day (same day processing for orders placed before 2pm, Mon - Fri).
💬 Questions?
If you have any questions about your delivery, please don't hesitate to get in touch at info@astralumiere.com. We're always happy to help.